The phonelink feature uses "Easy Connection" app for mirroring feature. The hotspot feature is for view only and USB connection allows for touch screen operation from the radio.
Apple, Samsung and some other Android brand may not work or work well with this feature due to the recent updates.
To connect the phone to the radio, first we need to download the "easy connection" app to the phone that wants to make connection. Make sure the USB debugging is turn on.
Connect the radio either to the hotspot of the phone or USB charging cable, then choose the corresponding connecting mode on the screen. On the phone, open easy connection app and the radio screen should show connecting and display the phone's screen shortly after.
If the radio screen does not respond, please turn off the phone completely by pressing and holding power button. Then turn the phone back on and try again.